FAQ
Everything you need to know about Huluobu Accelerator
Huluobu Accelerator stands out from traditional accelerators primarily because of its underlying protocol. While most accelerators still use IPsec or IKEv2, Huluobu Accelerator exclusively utilizes the WireGuard protocol, which consists of only 4000 lines of code (compared to over 600,000 for IPsec), offering 3-5 times the speed while significantly reducing battery consumption. Additionally, Huluobu Accelerator’s no-logs policy has been independently audited by Cure53, with a transparent audit report, delivering both speed and security.
Huluobu Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Moreover, Huluobu Accelerator offers detailed router configuration guides, compatible with popular router firmware like Asus, Netgear, and OpenWrt, allowing one configuration to protect all connected devices in your home.
Huluobu Accelerator offers a 30-day unconditional money-back guarantee. If you are not satisfied with the service within 30 days of purchase, simply reach out to our support team via online chat or email at support@vpnjs.net with no reason required, and you can request a full refund. Refunds are typically processed back to your payment account within 1-3 business days.
Huluobu Accelerator has over 3000 high-speed server nodes globally, and actual test results indicate: average latency connecting to Asia-Pacific nodes is under 30ms, while connecting to North American nodes is about 80-120ms. Download speeds can reliably reach over 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Huluobu Accelerator maintains stable and smooth connections even in complex network environments.
Huluobu Accelerator's no-logs policy covers all aspects: it does not log your original IP address, connection timestamps, visited websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically clearing data upon physical reboot. This policy has been rigorously examined by the internationally recognized security audit firm Cure53, with a complete audit report available on the Huluobu Accelerator website.
How do I configure Huluobu Accelerator on my router?
Huluobu Accelerator provides detailed router configuration tutorials for popular firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Logging into the router management interface; 2) Going to the acceleration client settings; 3) Importing the configuration file provided by Huluobu Accelerator; 4) Entering your Huluobu Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without requiring individual installations on each device.
Can Huluobu Accelerator be used to watch streaming content?
Yes, Huluobu Accelerator has optimized streaming connection performance. Our high-speed nodes can stream 4K ultra HD video content smoothly. Huluobu Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, note that Huluobu Accelerator does not encourage users to violate any streaming platforms' terms of service.
Will using Huluobu Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Huluobu Accelerator's impact on internet speed is minimal. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some scenarios, if your ISP throttles specific traffic (like video streaming or P2P), using Huluobu Accelerator may actually improve your speed because the encrypted connection prevents the ISP from performing deep packet inspection (DPI) and traffic identification.
Does Huluobu Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Plan of Huluobu Accelerator supports up to 6 devices connected simultaneously, while the Flagship Plan supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more at the same time without extra charges. For further device protection, we recommend configuring Huluobu Accelerator on your router, which protects all devices in your household with a single configuration.
How does Huluobu Accelerator protect my security on public WiFi?
Public WiFi is a high-risk environment for hackers to steal data. Once connected to Huluobu Accelerator, all your internet traffic will be transmitted through an AES-256 encrypted connection, so even if someone on the same WiFi network attempts a man-in-the-middle attack or sniffing, they cannot read your data. Huluobu Accelerator also provides an automatic connection feature: when an insecure WiFi network is detected, accelerator protection will automatically activate.
Is Huluobu Accelerator's no-logs policy verified by a third party?
Yes, Huluobu Accelerator's no-logs policy has been independently audited by the internationally recognized security audit firm Cure53. The audit team conducted a thorough examination of Huluobu Accelerator's server infrastructure, codebase, and operational processes, confirming that Huluobu Accelerator indeed does not log any identifiable user data. The complete audit report is publicly available on the Huluobu Accelerator website.
Does Huluobu Accelerator support Linux systems?
Yes, Huluobu Accelerator offers a native Linux command-line client that supports mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features like WireGuard, split routing, and kill switch.
Does Huluobu Accelerator offer static IP addresses?
Yes, the Flagship Plan of Huluobu Accelerator includes a dedicated static IP address. A static IP is particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, or avoiding captcha challenges due to IP changes. The static IP is allocated exclusively for your use and will not be shared with other users.
How can I ensure that Huluobu Accelerator does not leak my IP address?
Huluobu Accelerator has built-in comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; and IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can use the built-in leak testing tool in the Huluobu Accelerator client or visit third-party detection websites to verify your protection status.
Can Huluobu Accelerator handle internet interference?
Huluobu Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with strict network restrictions, Huluobu Accelerator's obfuscation mode can help users break through blocks and regain access to a free internet. However, please note that Huluobu Accelerator advocates for responsible accelerator use, adhering to local laws and regulations.
What payment methods does Huluobu Accelerator accept?
Huluobu Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed via PCI DSS certified secure gateways, ensuring your payment information remains safe.
In which regions does Huluobu Accelerator have servers?
Huluobu Accelerator has deployed over 3000 servers in more than 80 countries and regions around the world. Key coverage areas include North America (over 30 cities in the US and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Huluobu Accelerator offer browser extensions?
Yes, Huluobu Accelerator provides Chrome and Firefox browser extensions. The browser extension operates lightweight, encrypting only the traffic within the browser (not affecting other applications). It is particularly suitable for scenarios requiring quick IP switches, such as cross-border shopping comparisons. The browser extension also includes WebRTC leak protection and ad-blocking features.
How can I contact Huluobu Accelerator's customer support team?
Huluobu Accelerator offers several customer support channels: 1) 24/7 live chat — visit the Huluobu Accelerator website to chat with customer support in real-time, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically replied to within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team provides bilingual service in Chinese and English.
How does Huluobu Accelerator's ad-blocking function work?
Huluobu Accelerator's Lightning and Flagship Plans come with built-in ad-blocking and malicious site protection features. This function operates at the DNS level, maintaining a domain blacklist containing over 1 million rules to prevent the loading of ad trackers, malware domains, and phishing sites during DNS resolution. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network level.